This Privacy Policy explains what personal information panaloko app collects from Filipino players, how we use it, and the rights you have over your own data. By registering or using our platform, you agree to the practices described here. Last updated: June 2025.
We collect only what we need to run your account and keep the platform safe. We never sell your personal data to third parties. You can request access to your data or ask us to delete it at any time by contacting our support team.
When you register and use panaloko app, we collect certain personal information to verify your identity, process your transactions, and deliver a smooth gaming experience. Registration details include your full name, date of birth, email address, and mobile number. When you make deposits or withdrawals, we also collect payment-related information such as your GCash or bank account details, which are used solely to process your transactions in Philippine pesos. We may collect device information, IP address, and browser type to protect your account from unauthorised access and to comply with our platform security obligations. Usage data — such as the games you play, session duration, and betting history — is recorded to personalise your experience and to support responsible gaming monitoring. We do not collect any information beyond what is reasonably necessary for these purposes.
Your personal data is used to create and manage your account, verify your age and identity in line with Philippine gaming regulations, and process deposits and withdrawals accurately. We use your contact details to send you important account notifications, security alerts, and, where you have opted in, promotional updates about new games or offers on the platform. Aggregated and anonymised usage data helps us improve platform performance, fix technical issues, and develop new features that Filipino players will find useful. We may use your information to detect and prevent fraud, money laundering, and other prohibited activities as required by applicable Philippine law. We will never use your data for purposes that are incompatible with those described in this policy without first obtaining your explicit consent.
panaloko app uses cookies and similar technologies to keep you logged in, remember your preferences, and measure how the platform is being used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most popular and where players encounter difficulties, allowing us to make targeted improvements. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or share cookie data with external marketing networks.
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud hosting providers — but only to the extent necessary for them to perform their services on our behalf. All third-party service providers are contractually required to handle your data securely and in accordance with applicable privacy laws. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. If you request deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law. Anonymised and aggregated data that cannot be used to identify you may be retained indefinitely for statistical and platform improvement purposes. You may contact our support team at any time to enquire about the specific retention period applicable to your account data.
As a registered player on panaloko app, you have the right to access the personal data we hold about you and to request a copy in a portable format. You may ask us to correct any inaccurate or incomplete information on your account at any time. You have the right to request deletion of your personal data, subject to our legal retention obligations, and to object to certain types of processing where you have grounds to do so. If you have provided consent for a specific use of your data — such as receiving promotional communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact our support team and we will respond within a reasonable timeframe in accordance with applicable Philippine privacy regulations.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to your data. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered users via email or a prominent notice on the platform before the changes take effect. Your continued use of panaloko app after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information. If you have any questions about this policy or how your data is handled, please visit our FAQ page or reach out to our support team directly.
A plain-language breakdown of the key privacy commitments we make to every Filipino player on the platform.
Your personal information is never sold or rented to third parties for marketing purposes. We share data only with service providers who help us run the platform, and only under strict contractual data protection obligations.
All data you send to and receive from panaloko app is protected by secure encryption protocols. Your payment details, login credentials, and personal records are stored with industry-standard security controls in place at all times.
You can request access to your data, ask for corrections, or request deletion at any time. Our support team will handle your request promptly and in line with your rights under applicable Philippine privacy regulations.
If you have opted in to receive promotional messages, you can withdraw that consent at any time without affecting your account status. We will stop sending marketing communications as soon as your request is processed.
We keep your data only as long as necessary to run your account and meet our legal obligations. Transaction records are retained for a minimum of five years after account closure, as required by Philippine anti-money laundering rules.
Whenever we make material changes to this Privacy Policy, we will notify you before the changes take effect. You will always have the opportunity to review updates and decide whether you wish to continue using the platform.
Now that you know how we protect your data, create your free panaloko app account and enjoy slots, live casino, and more — all in Philippine pesos, straight from your mobile browser.